10 June 2020
What personal data do we collect?
When you visit our website, we may collect personal data about you in the following ways:
- When you share your personal data with us. For example, when using our contact form, subscribing to our newsletter, or purchasing sample documents, you must complete the relevant form and provide information about yourself, in particular your first name and surname, company name (if you are contacting us on behalf of an enterprise), e-mail address, and phone number. In addition, personal data may be included in any e-mails you send us.
For the purposes of managing the user relationship, we also collect data about when you have used our services or contacted us and whether you have answered our surveys or enquiries.
For the purposes of managing the client relationship, we collect data about transactions made between us, including payment transactions for sample documents.
- We also use technological solutions to automatically collect technical data about you as a user.
Automated data collection
When you visit and browse our website, we may use automated solutions to collect information about the device you are using to browse the website, the country you are in, how you navigate the website, how long you spend in the different parts of the website, and other information related to your use of the website.
Using cookies allows us to collect information about the user’s IP address and use of the website, but the information collected is not personalised – it is stored in anonymised form.
There are different types of cookies:
- session cookies,
- persistent cookies,
- web beacons.
You can change your cookie settings (whether and which types of cookies are allowed) under the settings of the browser you are using on your device. Cookies can be deleted or restricted. Follow the links below to find out how to change the settings of some of the most popular browsers.